How do I pay for a SCEPTERO purchase?

SCEPTERO provides various payment options for your convenience. Regardless of your preferred online payment method, you can trust that SCEPTERO's reliable payment gateway partners utilize secure encryption technology to safeguard your transaction details at all times.

You have the flexibility to choose from Internet Banking, Gift Card, Cash on Delivery, and Wallet when making a purchase.

In addition, SCEPTERO accepts payments through Visa, MasterCard, Maestro, and American Express credit/debit cards not only in India but also in 21 other countries.

Are there any hidden charges, when I make a purchase on SCEPTERO?

Rest assured that when you shop on SCEPTERO, there are absolutely no hidden charges. The prices displayed for each item are the final and all-inclusive prices. What you see on the product page is exactly what you will pay.

Please note that delivery charges may apply based on the seller's policy. We recommend checking with each individual seller for specific details. For orders worth ₹500 and above from seller WS Retail, the ₹50 delivery charge is waived off.

What is Cash on Delivery?

If you are not comfortable with making an online payment on SCEPTERO.com, you have the option to choose the Cash on Delivery (C-o-D) payment method instead. With C-o-D, you can conveniently pay in cash when the product is delivered to your doorstep, without the need for any prior online payment.

Please note that the maximum order value for Cash on Delivery (C-o-D) payments is ₹50,000. This payment method strictly accepts cash only and does not allow the use of Gift Cards or store credit. Additionally, foreign currency cannot be used for C-o-D payments. Only Indian Rupees are accepted.

How do I pay using a credit/debit card?

We accept payments made by credit/debit cards issued in India and 21 other countries.

Credit cards: We accept payments made using Visa, MasterCard, and American Express credit cards.

To make a payment with your credit card, you will need to provide your card number, expiry date, and the three-digit CVV number located on the back of your card. Once you enter this information, you will be directed to your bank's page to input your online 3D Secure password.

Debit cards: We also accept payments made with Visa, MasterCard, and Maestro debit cards.

To use your debit card for payment, you will need to provide your card number, expiry date (expiry date is optional for Maestro cards), and the three-digit CVV number (also optional for Maestro cards). Following this, you will be redirected to your bank's secure page to enter your online password (provided by your bank) to finalize the payment.

Please note that internationally issued credit/debit cards cannot be used for Flyte, Wallet, and eGV payments or top-ups.

Is it safe to use my credit/debit card on SCEPTERO?

Your transaction on SCEPTERO is safeguarded by cutting-edge transaction security measures. SCEPTERO employs 256-bit encryption technology to ensure the protection of your card details during transmission to banks for payment processing.

All credit and debit card payments on SCEPTERO are handled through secure payment gateways managed by reputable banks. These banks have implemented the 3D Secure password service for online transactions, enhancing security through identity verification.

What steps does SCEPTERO take to prevent card fraud?

SCEPTERO understands the significance of having a robust fraud detection and resolution system in place. Our team, along with our online payment partners, conducts continuous monitoring of transactions to identify any suspicious activities. Any transactions that are flagged as potentially fraudulent are subjected to manual verification by our team.

In extremely rare cases where fraud cannot be definitively ruled out, the transaction is temporarily put on hold, and the customer is asked to provide identity documents. These documents are essential in verifying that the purchases were legitimately made by the cardholder. We apologize for any inconvenience this may cause our customers and appreciate their cooperation in ensuring a secure online transaction environment.

What is a 3D Secure password?

The 3D Secure password is a security feature developed by VISA and MasterCard in collaboration with card issuing banks through the services "Verified by VISA" and "Mastercard SecureCode". This password provides an extra level of protection by verifying your identity during online transactions made with your credit/debit card. You are the only one who knows this password, ensuring that only you can authorize online purchases using your card.

How can I get the 3D Secure password for my credit/debit card?

To obtain your 3D Secure password for your credit/debit card, simply visit your bank's website and complete the registration process. For your convenience, we have included the registration links for select banks below:

What is a 3D Secure password?

SCEPTERO provides the option for you to utilize your bank's Internet Banking service to conveniently make a payment for your order. Through this method, you can securely transfer funds directly from your bank account.

We currently accept payments via Internet Banking from the following banks:

Can I make a credit/debit card or Internet Banking payment on SCEPTERO through my mobile?

Credit card payments can be conveniently made through the SCEPTERO mobile site and application. Your card information is safeguarded using advanced 256-bit encryption technology, ensuring secure transmission to trusted payment gateways managed by top banks.

How does 'Instant Cashback' work?

The exclusive 'Cashback' offer is available instantly on sceptero.com. Rest assured that the final price you see in your shopping cart is all you need to pay.

How do I place a Cash on Delivery (C-o-D) order?

All products displaying the "Cash on Delivery Available" icon are eligible for purchase using the Cash on Delivery option. Simply add the desired item(s) to your cart and proceed to the checkout page. During the payment selection process, choose the "Pay By Cash on Delivery" option. To validate your order, enter the CAPTCHA text as shown.

Once your order has been verified and confirmed, it will be processed for shipment within the specified timeframe, starting from the confirmation date. To complete the payment, you will need to make a cash-only payment to our courier partner at the time of delivery.

Please take note of the following Terms & Conditions:

- The maximum order value for Cash on Delivery is ₹50,000.

- Gift Cards or Store Credit cannot be used for Cash on Delivery orders.

- Payment must be made in cash only at the time of delivery.

What is SCEPTERO's credit card EMI option?

SCEPTERO offers a convenient credit card EMI option that allows you to make payments in easy installments of 3, 6, 9, 12, 18*, or 24 months* using credit cards from leading banks such as HDFC, Citi, ICICI, Kotak, Axis, IndusInd, SBI, Standard Chartered, and HSBC.

Please note that the 18 and 24 months EMI options are only available with select banks. For more information, please refer to the table provided below.

There are no processing fees for using SCEPTERO's EMI payment option. Please note that any interest charged by the bank up to the return or exchange date will not be refunded by SCEPTERO.

It is advisable to consult with your bank/issuer regarding the impact of cancellation, refund, or pre-closure on the EMI terms, as well as the applicable interest charges.

Below is an example and calculations for EMI plans on a Rs 20,000 purchase made on SCEPTERO using the EMI payment plan.

How do I make a payment using SCEPTERO's credit card EMI option?

After adding the items you want to purchase to your SCEPTERO shopping cart, continue with your order by entering your address. When prompted to select a payment method, choose 'EMI' and follow these steps:

1. Pick the bank that issued your credit card for payment

2. Choose your preferred EMI plan

3. Input your credit card information

4. Click on 'Save and Pay'

Remember that the total amount will be debited from your card on the day of the transaction.